Knowledge Base

Secure your account extra by setting the ‘two-step verification’. This adds an extra layer of security to your account by sending an access code to a trusted device before you can log in. After creating your new login details, you will always log in with a password and a verification code.

To install the two-step verification, follow these steps:

1. Install ‘Google Authenticator’ on your mobile phone.
2. In your TruQu environment, go to -> Settings -> Password.
3. Choose here to enable the Google Authenticator.
4. Scan the QR code by clicking the plus in the Authenticator app and selecting the option to scan the barcode.
5. Enter the Authentication Code.
6. A secret key appears. You can use this code to turn off the two-step verification if you lose access to your mobile phone. Keep this code in a safe place.
7. After successful installation, you always have to log in again with your password and authentication code.